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Last week, Gearbox cut ties with game key reseller G2A, which had planned to sell the exclusive Bulletstorm: Full Clip Edition collector’s edition, due to a series of shady deals that gave the auction site a bad name.
In fact, Speedrunner publisher tinyBuild claims G2A used stolen credit cards to facilitate the sale of $450,000 worth of its game keys.
After popular YouTube personality John “Total Biscuit” Bain criticized Gearbox’s partnership, the game publisher worked with the influencer to create a list of demands for G2A to legitimize its business practices. This includes things like not paying extra for fraud protection, which many feel should be included. After all, there’s no need to pay extra to avoid getting ripped off.
But G2A doesn’t think the story is as simple as it seems. In a statement to G2A, they explained that all of Gearbox’s requirements have already been met.
In a statement, G2A said, “All of your recent inquiries at G2A.com have been part of our business.”
According to G2A, the “G2A Shield” fraud protection service that speeds up the refund process and offers 10 percent discounts on purchases is just a convenience. If not, you are still entitled to a refund.
What happens if the customer receives a code that does not work under G2A and does not have a G2A Shield subscription?
“1. The buyer informs the seller about the problem. If the seller sees that the problem was caused by his fault or mistake, the seller will refund the buyer’s money or give a new key – and the problem will be solved immediately.
“2. If the seller does not agree with the buyer’s complaint, the buyer writes a message to the G2A Problem Solving Center. The message receives a case number, and our staff (G2A.com’s customer support team is available in nine languages, six are soft). Of which, 24 hours a day, 24/7 on average time for a few minutes) start asking our customer support team and contact the seller to give you an opportunity to explain any concerns and our customer support team will do anything. Need: A mutually satisfactory solution can be reached. The buyer usually gets a decision within hours, unlike other markets, users sometimes get a response They have to wait weeks to get it (or no response at all).
Conversely, if a customer has a Shield subscription, they simply go to Live Chat, which is available 24/7, and speak to a G2A customer service representative. “During the conversation, the buyer can receive a refund that will last several minutes, and G2A.com will contact the seller and resolve the issue,” the company said.
G2A insists it does not charge any hidden fees. “All commissions and tariffs are clearly and distinctly stated in the respective tables,” said a key salesperson. “In addition to the price, VAT is added depending on the buyer’s country and the buyer’s chosen payment method. Both of these fees are free from G2A.com and we clearly inform the buyer about them before anyone else. Purchase: No one in our market charges additional commissions without their knowledge.”
The auction site claims that all game keys sold on the marketplace are legally purchased, and that giving developers access to its database gives them the right to reject legally purchased keys.
“G2A.com must protect every honest seller, and if we give this access to all developers, we will allow a situation where a developer can remove every button on our market from anywhere. Such an action is harmful to the industry, to players and illegal,” the company said.
If the developer discovers that some G2A keys have been illegally purchased, the auction site will search for evidence and follow the letter of the law, he explains.
“What the developer needs to do is provide evidence that the keys they want to block were obtained illegally (the evidence could be, for example, a report from a financial institution),” G2A explains. “Our cooperation is not limited to immediate removal or blocking of keys – we do not hesitate, and of course to provide all information about fraudulent sellers to the relevant law enforcement agencies.”
However, there is a “live” program in partnership with G2A that allows developers to access the game’s key database. It currently has more than 100 developers in its ranks, and there is no cost to join the program.
“Participation in G2A Direct is free for developers. The program is designed in such a way that there is no reason for any developer to be harmed in any way by participating in it,” G2A insists.
G2A sums up, “We do our best to maintain the best relationship with developers and ensure high standards.” “At the same time, we respect our critics and believe that they have the good of the industry at heart.
“Unfortunately, sometimes they don’t understand how G2A.com works, and this misunderstanding leads people to mislead people about our company. The best evidence of this is the four ultimatums, which were partially compiled by John Bain, which seems to be complete. Unnecessary, all the questions raised are part of the G2A.com market. Because they are.
Of course, there are two sides to every story, and this is the case with G2A. What do you think of his explanation?
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Shop Globes and other great products in our official store! View our store For a long time, the marketplace has been surrounded by mostly outdated information and misconceptions and accusations and opinions about the inner workings of the industry and the marketplace itself. With this in mind, we have decided to refute the erroneous allegations and clarify points that may have been confusing in the past.
There are more and more video games on the market, and the price of games continues to rise. However, there are some online stores that sell discounted games. With over 19 million customers worldwide, it is one of the largest gaming marketplaces. You can find products like activation codes, skins, digital games, items and DLC on the platform. As a reminder:
Not a seller. It is a market that connects different people and gives them a place to trade. It works like a true free market.
For example, one might buy a video card that comes with a free game key. If the person doesn’t want the game, they can sell it to get some money.
It’s an innovative, internationally recognized platform that offers fast and easy access to games like Steam or Origin, software activation licenses and Xbox Live cards at low prices. He does not buy or sell products himself, but simply provides a platform and acts as an intermediary between buyers and sellers. Obviously, this is a platform for game CD key distributors, which allows you to activate them on your favorite platform. It attracts more than 4,000,000 new customers and handles more than 10 million transactions worldwide each year. It is a marketplace where people from all over the world sell games.
The platform offers everything related to the gaming industry and is available worldwide. If you are looking for a key for Star Wars: Battlefront II or Assassin’s Creed: Origins, you can buy it on this site. Since the market is mainly focused on digital games, most of the products are digital.
The purchase process is really very simple. Buy the activation key of the selected game from the seller. Once your payment is approved, you will receive an email containing your license key. Next, open your Steam account, go to the Games tab, and select Activate Product on Steam in the lower left corner of the screen. All you have to do is enter the purchased code to download and install the game. Start playing now! It offers more than 200 100% secure payment methods. You can pay with Ideal, PayPal, Skrill, Paysafecard, Visa and MasterCard and even Bitcoin.
A market is a place where every seller sells.
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